PRIVACY POLICY

Last Updated: 10/15/2025

This Privacy Policy explains how TravQue Health (operated by 575) collects, uses, and protects your personal information when you visit our website or submit your details through our contact or booking forms. By using this website, you agree to the practices described below.

1. Information We Collect

We collect personal information that you voluntarily provide through our online forms, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Country of residence

  • Preferred contact method

  • Selected check-up package or area of interest

We do not collect sensitive medical information, health records, or payment data on this site.

2. How We Use Your Information

We collect your information solely for the purpose of:

  • Sending your details to Memorial Hospital Group to help arrange your check-up, consultation, or follow-up.

  • Allowing a Memorial representative to contact you through your preferred communication method.

  • Improving our website experience and ensuring clear communication about services offered in partnership with Memorial Hospital Group.

We do not sell, rent, or share your information with any other third parties for marketing or commercial purposes.

3. Sharing Information with Memorial Hospital Group

When you submit your information, it is securely transferred to Memorial Hospital Group for processing and follow-up.

Once the information is received by Memorial, it is subject to their own privacy and data protection policies, which may differ from ours.

TravQue Health and 575 are not responsible for how Memorial Hospital Group stores, secures, or uses your information after it has been transferred.

4. Data Security

We implement reasonable security measures to protect the information you submit through this site, including encrypted transmission and secure form handling.

However, no online platform can guarantee absolute security. By using this site, you acknowledge that you are sharing information at your own discretion.

5. Your Rights

You have the right to:

  • Request a copy of the personal information we have collected about you.

  • Ask us to correct or delete your information.

  • Withdraw your consent for us to share your data with Memorial Hospital Group (before the data is transferred).

Requests can be sent to:

📧 [hello <at> TravQuehealth.com]

6. Cookies & Analytics

This site may use cookies or analytics tools to improve performance and understand user behavior. Cookies do not collect personal data unless you submit it directly through our contact form. You can disable cookies in your browser settings at any time.

7. Children’s Privacy

This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

8. International Data Transfer

By submitting your information, you consent to its transfer from your country of residence to Turkey, where Memorial Hospital Group is located, for the purpose of facilitating your appointment.

9. Disclaimer

TravQue Health and 575 do not provide medical services, medical advice, or healthcare of any kind. All medical care, communication, and decisions are the responsibility of Memorial Hospital Group and its licensed providers.

TravQue Health and 575 are not liable for any actions, omissions, or outcomes related to services provided by Memorial or its representatives.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be reflected by the “Last Updated” date above.